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Terms and conditions of sale

Last updatedOctober 2026
ScopeBusiness customers only

IsoFind is software designed exclusively for professional use (laboratories, institutions, independent experts, companies). These terms govern the contractual relationship between the Publisher (IsoFind, sole proprietorship / micro-enterprise) and any professional customer wishing to acquire a license.

Art. 1
Purpose

These General Terms and Conditions of Sale define the terms applicable to any acquisition of an IsoFind software license by a professional customer, whether the order is placed online or directly with the Publisher. Acquiring a license implies unreserved acceptance of these terms and conditions.

Art. 2
Nature of the software

IsoFind is an isotopic data processing software provided in an On-Premise mode (local installation on the Customer's machine). The software operates entirely offline to guarantee the sovereignty and confidentiality of the processed scientific data.

A free "Research" version with no time limit is made available. It can be used for any purpose, including commercial purposes, within the limits of its features. It also allows verification of the technical and functional compatibility of the software prior to purchasing a paid license.

Art. 3
License of use

3.1 License grant

The Publisher grants the Customer a non-exclusive, non-transferable right to use the software. This license in no way constitutes a transfer of intellectual property rights over the software or its components.

3.2 Per-seat license

Each license is tied to a single workstation, identified by the machine fingerprint provided by the Customer when ordering. In the event of replacement or reinstallation of this workstation, the Customer may request the transfer of their license to a new machine free of charge, provided they undertake to cease using the old one.

3.3 Restrictions

The Customer is strictly prohibited from:

  • any form of reverse engineering, decompilation, or attempts to extract source code;
  • any redistribution, resale, or sub-licensing of the software or license file;
  • any modification or adaptation of the software without prior written authorization from the Publisher.

Any violation of these restrictions will result in the immediate termination of the license without refund and may give rise to legal action.

Art. 4
Pricing and usage categories

The IsoFind Pro license is offered at two rates, which provide access to the exact same features:

  • research and education rate, €99 excl. VAT per year and per workstation, for non-commercial use: public or non-profit research, education, thesis work;
  • commercial rate, €290 excl. VAT per year and per workstation, for any other use, notably work billed to a third party or conducted on behalf of a company, including when carried out by a public laboratory as part of a service contract.

The Customer indicates the category corresponding to their usage at the time of order. The Publisher relies on this declaration and does not carry out systematic checks. If the Customer's usage evolves during the license term towards a commercial purpose, the commercial rate shall apply from the next renewal.

For the same order, each workstation beyond the first benefits from a 10% discount.

Art. 5
Delivery and activation

The license is delivered as a license file sent electronically to the address provided by the Customer, within five working days of payment receipt. No physical delivery is planned.

The file is generated for the machine fingerprint provided by the Customer during the order. An incorrect or incomplete fingerprint renders the file unusable: the Publisher will then reissue it free of charge upon receipt of the correct fingerprint.

Activation takes place on the Customer's workstation, without connection to a Publisher server. The software does not include any online verification mechanism or remote deactivation: a service outage on the Publisher's part has no effect on an already activated license.

The Customer is responsible for storing their license file. Reissuance is possible upon request, after verification of the holder's identity.

Art. 6
Price & payment

Prices are expressed in Euros, excluding taxes.

For online orders, payment is processed by Stripe, acting as a merchant of record: Stripe collects the price, calculates and collects the applicable VAT according to the Customer's country, and issues the corresponding invoice. Payment is made by credit card or other payment methods offered at checkout.

For orders placed directly with the Publisher, notably via purchase order, payment is made by bank transfer. The invoice is then issued by the Publisher, with VAT not applicable pursuant to Article 293 B of the French General Tax Code (Code général des impôts).

In all cases, the license file is transmitted only after full receipt of payment.

Art. 7
Duration, renewal and termination

Licenses are subscribed for a period of one year from the issuance of the license file. They are not subject to automatic renewal: renewal results from an explicit order by the Customer. In the event of renewal before the expiration date, the remaining period on the current license is added to the new one.

Upon expiration, the software reverts to its free mode. The Customer's data, projects, and ISOF files are fully preserved and remain accessible; only the features reserved for paid editions become unavailable.

In the event of a material breach by either party of its obligations, the other party may terminate the contract after a formal notice remains unheeded for thirty days.

Art. 8
Absence of right of withdrawal

Important information: the right of withdrawal provided for in articles L221-18 and following of the French Consumer Code is reserved for non-professional consumers. It does not apply to contracts concluded between professionals.

Furthermore, regarding digital content provided on an intangible medium, no refund will be granted once the license file has been issued, unless due to an error attributable to the Publisher.

The free Research version allows the Customer to test the software before any financial commitment.

Art. 9
Support and updates

The license provides access to bug fixes and minor updates released during its validity period. Major developments may be subject to a separate offer.

Support is provided electronically, in French and English, on business days. It covers installation, activation, and documented usage of the software. It does not include the scientific interpretation of results or the development of specific extensions, which fall under separate services.

Art. 10
Warranties & liability

10.1 "As is" provision

The software is provided "as is". The Publisher exercises the utmost care regarding the precision of its algorithms and methods, but cannot be held liable for scientific interpretation errors or decisions made based on the results produced by the software.

10.2 Limitation of liability

The Publisher's liability shall under no circumstances be engaged for indirect damages (data loss, loss of operating profit, business interruption, commercial damage). In any event, the Publisher's liability is limited to the amount actually paid by the Customer for the license concerned.

Art. 11
Intellectual property

All elements making up the IsoFind software and the isofind.tech website (source code, algorithms, databases, design, logos, documentation) are and remain the exclusive intellectual property of the Publisher, protected by French laws and international copyright conventions.

Except as provided below, any reproduction, representation, or use, even partial, without prior written authorization from the Publisher is strictly prohibited.

The following are excepted, and remain governed by the licence that accompanies them:

  • the ISOF format, its specification and the isof package, released under the MIT licence;
  • the IsoFind Atlas data and the table of offsets between standards used by the conversion tool, which may be reused under the IsoFind Atlas Data Licence (article 7 of the Atlas terms of use and sale);
  • the fractionation factor databases released in IGDB format on igl-lang.org, under the licence stated with each file.
Art. 12
Reversibility and data sustainability

The data produced by the software remains the exclusive property of the Customer. They are stored locally in documented and exportable formats: SQLite database, open ISOF format published under the MIT license, standard tabular exports.

The Publisher guarantees that no proprietary format is used and that no online infrastructure dependency is required to read the generated data. The cessation of the Publisher's business activity will have no effect on the readability of files already produced.

Art. 13
Data protection

IsoFind is designed to operate offline. The Publisher does not collect any scientific data processed by the software on the Customers' machines.

Only data strictly necessary for invoicing and license issuance (name, professional contact details, machine fingerprint, license number) are retained by the Publisher, in compliance with legal obligations and the General Data Protection Regulation (GDPR). Credit card data is processed by Stripe and is never transmitted to the Publisher.

Art. 14
Subcontracting and confidentiality

The Publisher uses service providers for website hosting and payment management (Stripe). None of these providers have access to the Customer's scientific data, which never leave the Customer's own systems.

Each party undertakes to maintain the confidentiality of non-public information disclosed to it in connection with the contract, throughout its duration and for three years following its termination.

Art. 15
Applicable law & disputes

These terms and conditions are governed by French law. In the event of a dispute relating to their interpretation or execution, the parties undertake to seek an amicable solution within thirty (30) days following notification of the dispute.

Failing an amicable resolution, exclusive jurisdiction is assigned to the courts within the jurisdiction of the Publisher's registered office (Foix, Ariège).

IsoFind · Sovereign software solutions for geochemistryFoix, France
colin.ferrari@isofind.tech